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Warranty Policy

Cannon Electrical Services, LLC Warranty Policy

 

 

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Effective Date: February 1st, 2025.

 

At Cannon Electrical Services, LLC, we are committed to providing high-quality electrical services and products. We stand behind our work and offer the following warranties to ensure that our customers receive the best service and peace of mind.

 

1. Warranty on Parts

 

We offer a 5-year warranty on all parts used in our electrical services. This warranty covers any defects in material or workmanship that occur under normal usage conditions. If a part fails within the 5-year period due to a defect, we will replace the defective part free of charge.

 

Please Note:

• This warranty does not cover damage caused by misuse, abuse, accidental damage, or modifications made by anyone other than Cannon Electrical Services, LLC.

• Warranty claims must be reported within a reasonable time after discovery of the defect.

 

2. Lifetime Workmanship Warranty

 

We offer a Lifetime Workmanship Warranty on all electrical work performed by Cannon Electrical Services, LLC. This warranty ensures that the electrical work we complete is free from defects and complies with industry standards.

 

What is covered under this warranty:

• If any electrical work performed by us fails due to poor workmanship or installation error, we will fix the issue at no cost to you.

 

Please Note:

• This warranty does not cover damage resulting from external factors such as power surges, natural disasters, or customer modifications.

• The warranty is valid as long as the original installation remains intact and has not been altered or modified by others.

 

3. Landscape Lighting Warranty

 

We offer a Lifetime Warranty on Landscape Lighting installed by Cannon Electrical Services, LLC, which covers any defects in materials or workmanship under normal use. If your landscape lights fail due to a natural defect, we will repair or replace the affected items at no charge.

 

What is covered under this warranty:

• Natural defects in the materials of the landscape lights.

• Failures that occur under normal operating conditions.

 

Please Note:

• This warranty does not cover damage caused by improper maintenance, misuse, accidents, weather conditions (other than natural defects), or vandalism.

• Any modifications or alterations made by someone other than Cannon Electrical Services, LLC will void the warranty.

• For landscape lighting, this warranty applies only to the product itself and does not cover issues related to wiring, electrical connections, or other external factors not covered under normal use.

 

4. Warranty Claim Process

 

To make a warranty claim, please contact us at 484-374-5726 or info@CannonElectricalServices.com. We will require the following information:

• Your name, address, and contact details.

• A description of the issue and the specific parts or services involved.

• Proof of service or purchase (e.g., receipt or service contract).

• Photographs or documentation of the defect (if applicable).

 

We will review your claim and determine whether the issue is covered under our warranty. If the claim is valid, we will provide repair or replacement at no cost to you.

 

5. Exclusions and Limitations

 

The following are excluded from coverage under our warranties:

• Damage resulting from misuse, abuse, improper maintenance, or negligence.

• Issues arising from faulty electrical systems not installed by Cannon Electrical Services, LLC.

• Damage caused by external events such as floods, fires, storms, and power surges.

• Unauthorized repairs or modifications to our installed equipment.

• Failure due to improper installation or interference by other contractors or non-qualified personnel.

 

6. Warranty Transferability

 

Our warranties are non-transferable and are valid only for the original purchaser or property owner who received the service.

 

7. Limitation of Liability

 

Our liability under this warranty is limited to the repair or replacement of defective parts or workmanship. We are not liable for any indirect, incidental, or consequential damages resulting from the failure of parts or services covered under this warranty.

 

8. Duration of Warranty

• Parts Warranty: 5 years from the date of installation.

• Workmanship Warranty: Lifetime, as long as the original installation remains intact.

• Landscape Lighting Warranty: Lifetime, subject to natural defect conditions.

 

9. Conclusion

 

We value your business and strive to provide the highest quality service and products. If you experience any issues covered by this warranty, please reach out to us and we will work diligently to resolve the matter promptly.

 

For any questions or to file a warranty claim, please contact us at:

 

Cannon Electrical Services, LLC

484-374-5726

Info@CannonElectricalServices.com

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